HOW MUCH TIME WILL IT TAKE TO PROCESS MY DISTRIBUTION OR ROLLOVER REQUEST?

We make every effort to complete requests within 2 weeks, if received in good order. Additional verification, illiquid brokerage-window accounts, ect. will increase processing time. Additionally, requests received during the first 3 weeks of each new calendar quarter may experience longer than normal processing times due to quarter-end processing; in these and other cases, your request may take 4 weeks or more to complete.